About City Utilities of Springfield
City Utilities of Springfield or CU is a utility company that serves electricity, water, natural gas, telecommunications, and transit services. It is a community-owned utility service in southwest Missouri. They serve more than 106,000 customers. They also cover all the cities of Springfield.
How to Pay City Utilities of Springfield Bill
There is a lot of payment option available to pay your City Utility of Springfield bill. You can choose to follow any payment method to make the payment for your electric bill. Follow these payment options below, which is right for you.
Pay City Utilities of Springfield Bill via Online Method:
- Make payment for City Utilities of Springfield bill through an online payment option. To make the payment, you will require your login credentials. If you have your login credentials, you can follow these steps:
- You have to click on this link customerservice.cityutil.com
- As you visit this link, you will see the login section.
- There, provide your User Name and Password in the given space.
- To save your User Name on that device, tick the Remember Me box.
- After providing your log-in details, simply click on the Login option.
- Once you logged in to your account, pay your bill from there.
Pay City Utilities of Springfield Mo Bill by EZ Pay:
- Make a ensure one-time payment each month with the EZ Pay. This is a stress-free payment option to make payment for your utility bill. First, you have to set up for EZ Pay. After that, each money your payment amount will be debited from your checking account or credit card. In order to enroll for the EZ Pay, follow these steps:
- You need to visit this link customerservice.cityutil.com
- Then, simply input your User Name and Password on the respected fields.
- After providing your log-in details, simply click on the Login option.
- Once you logged in to your account, choose the My Bill option.
- Then, click on the EZ Pay Enroll option, under My Bill.
- Then, provide your bank account or credit card information.
- After that, follow the on-screen instructions to complete your payment.
If you want to enroll by phone, then you have to call at (417) 863-9000.
Pay City Utilities Springfield Mo Bill by Phone:
City Utilities of Springfield allows its customers to pay their bills over the phone. You can choose to pay your bill through an automated phone system. To make the payment, you need to dial (417) 863-9000 to contact customer service. You can also contact the payment line at (417) 831-8331 to make your payment. After calling on this number, follow the on-call instructions to make the payment.
Pay City Utilities Springfield Bill by Mail:
Pay your City Utilities of Springfield bill through the traditional mail method. Send your money order or personal check by mail to City Utilities of Springfield. The main payment method is slower than the other payment methods. Before sending the mail, make sure to add your account number to your personal check. You can send your payment stub to this address below:
City Utilities of Springfield
PO Box 551
Springfield, MO 65801-0551
Pay City Utilities of Springfield Mo Bill in Person:
You can pay your City Utilities of Springfield bill at any of your nearest kiosks’ locations. You don’t have to even leave your car to make a payment. You can pay your bill at the drive-up dropbox. To find out your nearest City Utilities of Springfield kiosks locations, click on this link www.cityutilities.net
How the Penalty Fees Work
- There are several penalty fees that City Utilities of Springfield charges. If you want to know more about the fee schedule, then contact the customer service department. These are the following fees, that you have to pay:
- Late Payment Fees: If you cannot make the bill payment within the given date, you have to pay the late payment fees.
- Returned Payment Fees: If your check is returned by the bank, then you will be charged fees.
- Collection Fees: If the customer service representative collects the billing amount from your doorsteps, then you have to pay the collection fees.
- Other: You will also be charged for the reconnect and disconnect fees with the City Utilities of Springfield bill.
What to Do If You Can’t Pay the Bill
If you miss your utility bill payment due to any financial reason, then the company has the payment assistance program for you.
Project SHARE: In this project, customers donate funds to help the residents who cannot pay their utility bills. To know more about the SHARE program, contact the customer service department.
LIHEAP: The customers with low-income guidelines can apply for the LIHEAP program.
Read More : Login To Your Wish Account Online
City Utilities of Springfield Contact Info
In case, you need to contact the City Utilities of Springfield customer service department, then contact at:
Phone:
Customer Service: (417) 863-9000
Advanced Metering: (417) 831-8800
About Account Billing: (417) 863-9000
Mail:
PO Box
551, Springfield, MO
65801
Lobby Hours:
8 a.m. – 4:30 p.m., Mon-Fri, Excluding holidays
24-hour Payment Kiosks available at:
301 E Central, Springfield, MO 65802
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